Shipping and Refunds / Returns

We offer free shipping within the contiguous US states on orders over $300.  For orders totalling less than $300, we charge a flat rate of $20 per order to the lower 48 states.  For Alaska, Hawaii, and international orders, please email and we will obtain a shipping quote for you.


Dry Flush products typically will ship within four to five business days.  EcoJohn toilets have a 6-8 week lead time.  Either way, we will notify you of your tracking number as soon as your items have gone out.


All of our toilets come with 1-year factory warranties. 


Should you want to return your unused toilet within 21 days, please send us a heads-up via  Then simply send it back in its original packaging and we will issue a refund less a $40 administration fee.  Refunds will be issued via the method of payment used when placing your order.

$20 off your purchase!