Shipping and Returns
We offer free shipping within the contiguous US states on orders over $300. For orders totalling less than $300, we charge a flat rate of $20 per order to the lower 48 states. For Alaska, Hawaii, and international orders, please email firstname.lastname@example.org and we will obtain a shipping quote for you.
Dry Flush products typically will ship within four to five business days. EcoJohn toilets have a 6-8 week lead time. Either way, we will notify you of your tracking number as soon as your items have gone out.
All of our toilets come with 1-year factory warranties.
Should you want to return your unused toilet within 21 days, please send us a heads-up via email@example.com. Then simply send it back in its original packaging and we will issue a refund less a $40 administration fee. Refunds will be issued via the method of payment used when placing your order.